A model for creating responsible, sustainable and profitable value

The Group’s value creation model is a real-world reflection of the purpose Edenred defined in 2021: “Enrich connections. For good.” By forming and enhancing tangible, sustainable bonds between stakeholders across the board, Edenred’s technology solutions drive progress for ecosystem members, wider society and the environment.

• 2021 figures

Robust, diverse resources

Our capital

Human

Just under 10,000 men and women driven by a purpose – “Enrich connections. For good.” – and strong values:

  • Passion for customers
  • Respect
  • Imagination
  • Simplicity
  • Entrepreneurial spirit
Business
  • A vast network connecting >50 million users and 2 million partner merchants in 46 countries via roughly 900,000 corporate clients
  • A large brand portfolio deployed in 250 diversified programs
Financier
  • Une croissance profitable et durable, avec une marge d’EBITDA >41 %
  • Un modèle générateur de trésorerie sur des marchés peu pénétrés et en expansion
  • Une situation financière solide : ratio d’endettement net en baisse à 1,2x l’EBITDA
Tech

A digital platform with a ‘Tech for Good’ ethos, providing payment flow configuration, management, traceability and security

  • Almost 90% of business volume now digital
  • 200 partnerships in 23 countries with delivery platforms
  • 10-fold increase in mobile transactions in 3 years
Environmental

Operations with a limited direct impact on the environment, with a commitment to limit consumption of resources and reduce carbon emissions

  • Energy: 1.6 MWh/employee
  • Renewable electricity: 560 MWh
  • Greenhouse gas emissions (scopes 1 & 2): 7,427 tCO2eq
Social
  • Actions guided by ethical principles in the 46 countries where the Group operates
  • Specific-purpose payment solutions, supporting the work of public authorities

Illustration