Non-financial performance
statement

RFADPEF

• Business model 92
• 5.1 Sustainable development strategy 93
  • 5.1.1 Governance 93
  • 5.1.2 Methodology 95
  • 5.1.3 Analysis of key issues 96
  • 5.1.4 Social commitments 101
  • 5.1.5 An approach in line with international standards 103
  • 5.1.6 Heightened resilience and solidarity in the face of the health crisis 105
• 5.2 Improve quality of life 106
  • 5.2.1 Being an employer of choice 106
  • 5.2.2 Contributing to local development 120
• 5.3 Preserve the environment 125
  • 5.3.1 Reducing the carbon footprint, the consumption of energy and natural resources and waste production 125
  • 5.3.2 Designing eco-services 132
  • 5.3.3 Managing the impact of solutions during their lifetime 135
• 5.4 Create value responsibly 138
  • 5.4.1 Ethically developing activities and partnerships throughout the value chain 138
  • 5.4.2 Ensuring IT security and data protection 140
  • 5.4.3 Meeting the expectations of stakeholders while involving them in Edenred’s digital transformation 142
  • 5.4.4 Promoting well-being through healthy and sustainable nutrition 148
• 5.5 Monitoring key performance indicators 151
• 5.6 CSR independent third-party entity report 154
  • Report of one of the Statutory Auditors, appointed as independent third party, on the verification of the consolidated non-financial performance statement 154